Website Ownership Record — VELMIVRA™ is operated by Quanzhou Zhiyu Zhufang Trading Co., Ltd.; Registered Address: Room 301-3, No. 152, South Ring Road, Licheng District, Quanzhou City, Fujian Province.
Responsible Website Contact — Legal Representative: Yu Jiading; Official Email: service@velmivra.com.
1. What These Website Terms Cover
These Terms of Use govern access to and interaction with the VELMIVRA™ website, including browsing, search, menus, product information, forms, customer accounts, newsletters, and other digital features. Commercial order services are addressed separately in the Terms of Service, Return Policy, and Shipping Policy.
Using the website indicates acceptance of these Terms of Use. A visitor who does not accept them should stop using the site.
2. Limited Permission to Use the Site
The operator grants visitors a limited, revocable, non-exclusive, non-transferable permission to access the website for lawful personal use and genuine interaction with the store. This permission does not transfer ownership of site content, software, branding, or data.
Visitors may save or print a reasonable copy of customer information for personal reference. Bulk copying, systematic extraction, republication, resale, framing, mirroring, or creation of a competing database requires written authorization unless applicable law expressly permits the activity.
3. Site Integrity Rules
A visitor must not:
- bypass or probe access restrictions or authentication controls;
- introduce malicious code, corrupted files, or disruptive instructions;
- impersonate another person or misrepresent an affiliation;
- use bots to create artificial traffic, inquiries, carts, or account activity;
- interfere with another visitor’s use of the website;
- harvest contact information or private data without lawful authority;
- manipulate reviews, availability indicators, referral data, or site measurements; or
- use store pages to distribute unlawful, defamatory, hateful, deceptive, or infringing material.
We may limit access when reasonably necessary to protect the website, customers, staff, service providers, or legal obligations.
4. Accounts and Credentials
Where account features are available, information must be accurate and credentials must be kept confidential. The account holder should use a strong password, sign out from shared devices, and notify us of suspected misuse. We may require reasonable verification before changing sensitive account details.
5. Customer-Submitted Material
If a visitor submits a review, image, comment, or other content, the visitor confirms that the material is truthful to their experience, does not violate another person’s rights, and may lawfully be shared. The visitor grants the operator a non-exclusive permission to host, reproduce, format, and display the material for operating and presenting the store, subject to the Privacy Policy and applicable law.
We may decline or remove material that is unlawful, unrelated, deceptive, abusive, contains private information, or appears manipulated. We do not promise to publish every submission and will not represent unverified statements as authenticated customer experience.
6. Accuracy and Website Presentation
We take reasonable steps to maintain useful, current content, but website information can occasionally contain a typographical, technical, or synchronization error. Availability and prices can change. If a material error affects an order, the Terms of Service explain how it may be reviewed.
Interactive elements should behave as their labels indicate. We do not intentionally use false urgency, disguised advertisements, misleading system messages, or controls that send visitors somewhere materially different from the destination presented.
7. Links and Embedded Services
The website may link to or embed services controlled by others. Those services may collect information and apply separate terms. A link is provided for functionality or reference and does not make the operator responsible for every external page, statement, interruption, or security practice.
8. Privacy and Tracking Choices
Website information practices are explained in the Privacy Policy. Where required, visitors are offered a choice before nonessential advertising or analytics technologies operate. A visitor can also use available browser controls, unsubscribe tools, and privacy-request channels.
9. Accessibility and Compatibility
We aim to provide a website that can be used on common current browsers and mobile devices. Differences in device capability, browser settings, assistive technology, or network conditions can affect presentation. Accessibility concerns may be reported to the official email with the page address, device or assistive setup, and a description of the barrier.
10. Intellectual Property Notices
VELMIVRA™ branding and operator-created website material are protected to the extent allowed by law. Removing ownership notices, copying an original page design for commercial imitation, or using the brand in a way that falsely suggests sponsorship is prohibited. Lawful quotation, commentary, and other protected uses remain unaffected.
11. Availability and Changes
The website may be modified, secured, paused, or discontinued in whole or part for maintenance, legal compliance, security response, platform updates, or business reasons. We do not guarantee that every feature will remain identical. Existing order responsibilities and mandatory customer rights are not erased merely because a website feature changes.
12. Disclaimer and Limits
The website is provided with reasonable care, but uninterrupted, error-free, or universally compatible access cannot be guaranteed. To the extent permitted by law, the operator is not responsible for losses caused solely by circumstances outside reasonable control or by a visitor’s unlawful interference, insecure device, or disregard of clear technical warnings.
Nothing in these Terms of Use limits responsibility or rights that cannot lawfully be excluded.
13. Reporting a Website Concern
Send a clear report to service@velmivra.com. Include the relevant URL, date, device, browser, screenshots when useful, and the expected behavior. A complete customer-care report is normally reviewed within three business days, although a technical correction may require additional investigation.
14. Changes to These Terms
We may update these website terms when functions, security needs, legal requirements, or operating practices change. The revised version and effective date will be posted on this page. Continued use after an update constitutes acceptance where permitted by law.